Wah Fung Computer Services Ltd

Authorised Service

We are an authorised service centre for some of the world's best-known brands in computing. We have been an authorised service centre and dealership for Kyocera printer products since 1994. As an authorised service centre, end users of the hardware are provided with a fast and friendly repair service. If you are a vendor and want to provide better support service to your end users contact us today.

Spare Parts Distribution

We have established strong relationships with suppliers in the United Stated, United Kingdom, France, Taiwan, Germany, China and Hong Kong to source and supply a large available inventory of new and refurbished spare parts.

Our inventory listing includes parts for:

Laser printers / Dot Matrix printers / InkJet printers
Monitors
Desktop computers / Notebook computers
Tape drives
Semi conductors

Deport Repair

We have a team of well-trained technicians providing depot repair services for all kinds of computer products and peripherals.Through their years of experience in the field of information technology, they are able to provide a high quality of repair service even for the most complicated tasks.

Depot Services include repairs to:

Dot Matrix printers / InkJet printer / LaserJet printers
Monitors
Notebook computers/Personal computers
Power supplies
Scanners
Terminals
UPS

System Integration

Our systems integration service consists of the design, software and hardware selection, installation, configuration, cabling and testing.Most major system platforms are covered including UNIX, NOVELL, Windows NT, Windows 2000 and AS/400.

Outsourcing Service

Corporates delegating back-office processes to Wah Fung who will manage the processes, provide service according to defined metrics, and institutionalize change while continuously improving the processes over time.

Our services in outsourcing include:

On-site servicesDepot repair ServicesMaintenance contract service
Operating system installation

Maintenance Service

To ensure good working order for your equipment, Wah Fung can tailor maintenance program to suit you.The standard maintenance contract includes:

Two preventive maintenance calls per year;
Priority engineer response within 2-4 hours upon receipt of the reports of the breakdown;
Free repairing services including all labour costs and parts (some consumables excepted); and
Loan service will be provided if the faulty machine cannot be repaired in a short period of time.

This service provides emergency assistance for all customers with rates charged based on the parts and labour

Professional Repair Services

Through our joint venture company, Mastercare Hong Kong Limited, we are able to provide a specialist repair facility in Hong Kong.The facilities are setup according to the vendor's stringent requirements.

Some vendors for which we provide such services are:

Dell Computers
Gateway Computers
Viewsonic
Packard Bell
IBM
Compaq etc

The vendors provide the world with some of the best-known brands in information technology.